Natur. has drawn up this privacy statement to show that we take your privacy very seriously. The following explains how we handle personal information within https://uk.natur.eu.
Because you make use of our services Naturalicious UK Limited processes your personal data which you have voluntarily provided to us. Below is an overview of the personal data we process:
- First and last name
- Address data
- Phone number(s)
- E-mail address
- IP address
- Other personal data that you actively provide by, for example, creating a profile on this website, correspondence and/or by telephone.
- Information about your activities on our website
- Internet browser and device type
- Bank account number for payment purposes.
All data collected by Naturalicious UK Limited will be kept strictly confidential and will not be lent, rented or sold, nor be made public in any way. The information you provide to Naturalicious UK Limited will be treated with the utmost care.
The purpose of registering personal data by Naturalicious UK Limited is, among other things, in order to deliver and return ordered products. This information includes: your name, address, email address, telephone number and possibly credit card number and the expiration date of the credit card. Without this information it is not possible to make an online purchase.
In order to process your payment, we ask for your payment details. The requested information depends on the payment option chosen by you and may include your name, bank account number or credit card number. We use the information provided by you solely for payment and / or for any refund in the event of cancellation or return of the ordered products or services.
By using our website or making a purchase with us, you agree that the above information may be collected and stored safely. This information is only used to process orders. We will send you an offer once. Other newsletters or offers will only be sent with your explicit permission.
If you create an account on the website, we will process the data that you provide to us when you create the account. In addition, you may add the following details into your account: username, password, e-mail address, name, address, country, delivery address, phone number, date of birth and gender.
We may use your IP address in order to be able to process certain problems with our server and for the administration of our sites. The IP address is also used to recognize visitors.
Our site uses so-called cookies. Cookies consist of a standard internet technology that makes it possible for us to store certain login information and to unlock it on the user’s system. Cookies cannot be used to identify people, but only machines. Every visitor can set his / her computer so that cookies are not accepted.
In order to make personalized offers by Natur during your visits to other websites, we use third party cookies on our site that create personalized offers based on your surfing habits.
By using our site a cookie is placed on your computer or device with a unique number. This cookie makes it possible to recognize your computer or other device if you surf to another website which is part of the same advertisement network after visiting https://uk.natur.eu. This in turn makes it possible for us to show you advertisements on our website.
We only use the data processed in this way to show you our advertisements on other websites as mentioned above and are not linked to other files. You also have the possibility to delete all information previously saved via the settings of your browser.
Cookies are also placed on our website by Google analytics. These serve to analyse website use so enabling us to improve the website.
Our website and / or service does not intend to collect data about website visitors who are under 16 years of age unless they have permission from parents or guardians. However, we are not able to check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via [email protected] and we will delete this information.
Our site may contain links to other sites and sites of (business) partners that are not part of natur. and we are not responsible for the privacy practices nor the content of such sites.
natur. shares information with carefully chosen partners in order to complete your order.
natur. uses security techniques to prevent loss, mutilation or any other damage to information.
natur. will remove any registered visitor (and his or her personal details) from our database as a result of a request. You can direct your request to:
14 Gray’s Inn Road
London, WC1X 8HN, England
The visitor can also adjust and change his data online.
Naturalicious UK Limited does NOT take decisions based on automated processing on matters that can have (significant) consequences for individuals. These are decisions that are taken by computer programs or systems, without involving a person (for example, an employee of Naturalicious UK Limited).
Naturalicious UK Limited currently uses the following computer programs or systems:
Website https://uk.natur.eu for online orders and information placed with hosting provider Savvii.
Payments are handled via payment provider Adyen.com.
Activehosted.com is used for communication around our services and e-mailings.
Naturalicious UK Limited does not store your personal data longer than is strictly necessary to achieve the purposes for which your data was collected.
We use the following storage periods:
- Standard customer data (personal details, order ID, status, time, price paid) is not automatically deleted but on request.
- We delete detailed data such as the logs of the messages we send of all data after 5 years.
- Unsuccessful orders are removed after 3 months. These are orders that have not successfully been completed by a customer.
Naturalicious UK Limited is entitled to change the content of the Privacy Statement without the visitor being informed. The implementation of the change on the website is sufficient.
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by Naturalicious UK Limited and you have the right to data portability. This means that you can submit a request to us to send the personal information we hold to you or another organization mentioned by you in a computer file. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to [email protected] To ensure that the request for access has been made by you personally we ask you to include a copy of your ID with the request. Please black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport) and passport number in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but at most within four weeks.
Naturalicious UK Limited would also like to point out that you have the opportunity to file a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
If you have any questions about this privacy statement, about https://uk.natur.eu or your experience with our website, you can mail [email protected] or call our customer service at +44 (0) 203 890 6904.
natur. is (a product of) the private (limited liability) company Naturalicious UK Limited located at 14 Gray’s Inn Road, London, WC1X 8HN, England. Naturalicious UK Limited is registered in England and Wales under number 10279557.